Frequently Asked Questions
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All of our available packages and tours are listed on our website.
All prices for our packages and tours are charged per person, unless otherwise stated. All tour pricing is based on a double occupancy room.
All pricing for accommodation on Kythira is per room.
We recommend that you make all reservations via our website.
You can check availability for any tours or packages on our website, which is always up to date.
Special requests can be made during the booking process. Once we have checked the possibility of the request, we will contact you via email to let you know the outcome.
Alternatively, you can email your request to email@example.com.
Please note, We prefer all special requests to be made in writing to ensure the highest level of service.
Once you have made your reservation either online, or via phone or email, you will receive a reservation number. If you do not receive this number, please contact us via phone: +30 27360 31160 or email: firstname.lastname@example.org and we will check the status of your reservation..
All reservation details can be found in the confirmation email that you received when you made the reservation. You can also log on to your booking via our website using your reservation number.
Yes, of course! Any booking made online must be confirmed with a credit or debit card, however you can contact our customer service department by phone: +30 27360 31160 or email: email@example.com and we will be able to make the booking for you.
You may then pay via a bank transfer to the details below, or by cash in person at our office
- Bank: National Bank of Greece
- Account no: 38060331212
- IBAN: GR6301103800000038060331212
- Account name: Panagiotis Drakakis
All inclusions are listed in the tour description, please carefully read all the information provided. Our ticket price does not include anything that is optional, such as entry to museums, or anything that would require an extra fee, unless otherwise stated.
For any reservation to be valid, we must require payment prior to the start of the tour or holiday package.
For holiday packages, a deposit of 50€ or 25% of the total cost of the pacakge (whichever is greater) must be paid at the time of booking. The total balance is due 21 days prior to departure.
For tours and transfers, 50% of the total cost must be paid at the time of booking, the balance can be paid anytime up until departure.
We recommend that you read our Terms & Conditions prior to travelling
The costs for children are listed in the tour description.
Generally, children up to 6 years of age travel free of charge, while children aged 6-10 years pay a reduced rate.
When joining you’re the tour or holiday package, you will need to have the confirmation email that you received when you made the reservation as well as an ID card or your passport.
To cancel your trip, please contact our customer service department by email: firstname.lastname@example.org and we will be happy to assist you. Please note, we require all cancellation requests to be in writing.
Please check our cancellation policy before making any changes to your reservation. Non-refundable packages or tours, and other special offers may have different cancellation policies.
All of our tours and holiday packages are escorted by a knowledgeable and multi-lingual guide, and in the case of our tours on Kythira, the guide is a local resident. The guide knows the destination in terms of its history, customs and traditions, its cultural character, and details about the destination’s monuments and attractions. The guide will be with the group throughout the course of the trip, and will cooperates with the driver regarding the itinerary.
In Athens the embarkation point is at the corner of Syntagma Square and Ermou Street, while in Piraeus it is at Karaiskaki Square (Gate E7) across from the railway station.
Our tours on Kythira either begin in the seaside village of Agia Pelagia or from the port of Diakofti, please check the tour itinerary for details. We are happy to collect you from an alternative, pre-determined pickup point and you can either choose this during the online booking process or contact our customer service department by phone: +30 27360 31160 or email: email@example.com to arrange this.
We always recommend that you provide us with a contact mobile telephone, to ensure that we can contact you